Refund and Returns Policy

At KANS Enterprises, customer satisfaction is our priority. This Refund & Return Policy explains the conditions under which products may be returned or refunded.

Return Eligibility

Customers may request a return within 7 days of receiving their order, provided that:

• The product is unused, unworn, and in original condition
• Original packaging, tags, and accessories are intact
• Proof of purchase is provided

Non-Returnable Items

Certain items are not eligible for return or refund, including:

• Customized or personalized products
• Clearance or sale items
• Items that have been used or damaged by the customer

Return Process

To initiate a return, please contact our customer support with your order number and reason for return. Returns sent without prior approval may not be accepted.

Refund Process

Once the returned item is received and inspected, we will notify you regarding approval or rejection of your refund. Approved refunds will be processed within 7–14 business days through the original payment method.

Return Shipping Costs

Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear images for verification.